Terms of Service

Picklebook is a booking management platform that helps court owners and facility operators publish availability, accept booking requests, manage courts and schedules, and maintain booking-related records.

Picklebook does not process, collect, hold, or facilitate payments for court bookings. Any prices, totals, or payment instructions displayed through the Service are provided for scheduling and informational purposes only, based on settings entered by court owners. Picklebook is not a bank, payment processor, escrow provider, or money transmitter.

You must be at least 18 years old and able to form a binding contract to create a court owner account. By registering on behalf of a business, you represent that you have authority to bind that business to these Terms.

Court owners may register with email and password or, where available, third-party sign-in such as Google. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You agree to provide accurate registration information and keep it current.

We may offer trial access and paid plans. Features, limits, and pricing may change from time to time. When a trial or subscription ends or is suspended, access to certain features may be restricted until appropriate arrangements are made with us.

If you operate a facility through Picklebook, you agree that you are solely responsible for:

• The accuracy of your business information, court details, hours, pricing, and availability
• Your public booking page and customer-facing communications
• Honoring, modifying, or cancelling bookings according to your own policies and applicable law
• Collecting payment for court use directly from customers, when payment is required
• Compliance with laws, venue rules, safety requirements, and consumer protection obligations applicable to your operations
• Content you upload, including logos and images

Guests may submit booking requests through a court owner's public booking page without creating a Picklebook account. A booking request or confirmation displayed in Picklebook does not guarantee availability, venue conditions, pricing finality, or payment acceptance unless confirmed directly by the court operator under their policies.

Customers should exercise due diligence and verify that they are dealing with legitimate pickleball courts, facilities, clubs, and operators before visiting a venue, making payments, or relying on booking information.

Court owners and customers are solely responsible for any bookings, payments, refunds, disputes, cancellations, chargebacks, or transactions made outside the platform or arranged directly between them.

Picklebook and Something Techie do not mediate payment disputes, refund requests, no-show claims, facility condition complaints, injury claims, or other matters arising from the relationship between customers and court operators.

You agree not to:

• Use the Service for unlawful, fraudulent, misleading, or harmful purposes
• Impersonate any person or misrepresent your affiliation with a court or business
• Interfere with or disrupt the Service, security, or other users
• Upload content that infringes intellectual property or violates the rights of others
• Attempt unauthorized access to accounts, data, or systems
• Use the Service to collect information in violation of applicable privacy laws

We may investigate violations and suspend or terminate access where appropriate.

Court owners may connect branded public booking experiences through Picklebook subdomains or approved custom domains. You are responsible for DNS configuration, domain ownership, and the content and policies presented on your public booking page.

The Service, including its software, design, and branding, is owned by Something Techie or its licensors and is protected by applicable intellectual property laws. These Terms do not grant you ownership of the Service.

You retain ownership of content you submit, but grant us a limited license to host, display, and process that content as needed to operate the Service.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS TO THE FULLEST EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that bookings will be completed without conflict, duplication, or scheduling errors.

TO THE FULLEST EXTENT PERMITTED BY LAW, PICKLEBOOK AND SOMETHING TECHIE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE.

WITHOUT LIMITING THE FOREGOING, PICKLEBOOK AND SOMETHING TECHIE ARE NOT LIABLE FOR LOSSES, DAMAGES, DISPUTES, FRAUD, MISREPRESENTATIONS, INJURIES, PROPERTY DAMAGE, PERSONAL INJURY, OR OTHER ISSUES ARISING FROM:

• Use of the platform
• Interactions between users, customers, and court operators
• Off-platform payments or commercial arrangements
• Venue conditions, equipment, staffing, or on-site activities
• Reliance on booking information, pricing displays, or third-party services

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE PRECEDING ONE (1) MONTH BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) TWO THOUSAND TWO HUNDRED FIFTY PHILIPPINE PESOS (PHP 2,250), EXCEPT WHERE SUCH LIMITATION IS PROHIBITED BY LAW.

You agree to defend, indemnify, and hold harmless Picklebook, Something Techie, and their officers, directors, employees, and agents from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your booking operations, your content, your violation of these Terms, or your interactions with customers or third parties.

We may suspend or terminate access to the Service at any time if we reasonably believe you violated these Terms, created risk for us or other users, or if required for legal, security, or operational reasons. You may stop using the Service at any time. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, and indemnification.

We may modify the Service or these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use after changes become effective constitutes acceptance of the revised Terms.

These Terms are governed by the laws applicable to Something Techie's place of operation, without regard to conflict-of-law principles, except where mandatory local consumer protections apply.

Questions about these Terms may be sent to contact@getpicklebook.com.

See also our Privacy Policy.